Privacy Policy

Privacy Policy

Introduction

Welcome to https://louisville-independent-medical-evaluations-therapy.denvermentalhealthcare.com (referred to as “Louisville Independent Medical Evaluations Therapy,” “we,” or “our” in this document). We are committed to maintaining the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you access our website, utilize our applications, engage with our services, or interact with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, emails, social media platforms, and any other digital tools we use to communicate and provide services. However, please be aware that this policy does not extend to third-party websites or services linked from our platform. These external sites have their own privacy policies, and we encourage you to review them before sharing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that link to this Privacy Statement.
  3. Subscribing to receive communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details and billing address for transactions.
  • Financial Information: Bank account numbers and other financial records.
  • Purchase Information: Items or services you have bought from us.
  • Mobile Device Identifiers: Unique device identifiers, such as IP addresses and mobile phone numbers.
  • Location Data: GPS coordinates and location services data.
  • Feedback: Your opinions, comments, and suggestions about our services.
  • Social Media Information: Publicly available details from your social media profiles when you interact with us on these platforms.
  • Product Information: Details about products or services that interest you and any interactions related to them.

We collect this data through various means: user input forms, online interactions, browser cookies, and automated tracking technologies. Additionally, we may receive personal data from third parties, such as payment processors or marketing partners, but these sources are bound by their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that help us remember your preferences, understand user behavior, and deliver personalized content. They can be categorized as:

  • Strictly Necessary: Essential for website functionality and navigation.
  • Preference: Remember your settings and customize the website according to your choices.
  • Analytics: Collect data about your usage of our site to improve performance and features.

Users have control over non-essential cookies through our Cookie Manager, allowing you to manage and limit cookie usage as per your preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. The specific retention periods vary depending on the type of data and its purpose. Once the data is no longer needed, we delete or anonymize it to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption for secure data transmission and storage.
  • Engaging reputable third-party processors who adhere to strict data protection standards.
  • Regularly testing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about one of our services handling data of minors, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

  • Access to your data and its use.
  • Request rectification if inaccurate.
  • Erase or delete your data from our systems (right to be forgotten).
  • Restrict the processing of your data under specific circumstances.
  • Portability of your data, allowing you to transfer it to another controller.
  • Object to certain uses of your data and request non-discrimination.
  • File appeals or complaints with relevant supervisory authorities.
  • Withdraw consent at any time (though this may affect the availability of certain services).

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond to your requests as quickly as possible and within the legal timeframe required.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Information

If you have questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us:

  • Email: contact@louisville-independent-medical-evaluations-therapy.denvermentalhealthcare.com
  • Postal Mail: Louisville Independent Medical Evaluations Therapy, Data Protection Team, [Address]

We aim to provide prompt responses to your inquiries and assist you in understanding our privacy practices.